NFL RIDDEL SHOP TERMS AND CONDITIONS

Last Updated: [Insert Date]

Welcome to NFL Riddel Shop! These Terms and Conditions (“Terms”) govern your use of our website www.nflriddel.com and all purchases made through our online store. By accessing our site and making purchases, you agree to comply with these Terms. Please read them carefully.

Our Style: Just like your favorite football team plays with passion and precision, we operate our shop with the same dedication to quality and customer service. These Terms are written to be as clear as a referee’s whistle – straightforward and fair for all players.

1. WHO WE ARE

NFL Riddel Shop is your premier destination for officially licensed NFL team merchandise, specializing in gear for the Arizona Cardinals, Atlanta Falcons, Buffalo Bills, Denver Broncos, and Green Bay Packers. We ship worldwide (with some exceptions) from our headquarters at:

NFL Riddel Shop
2191 Ferrell Street
DALLAS, US 26036
Email: [email protected]

2. OUR CUSTOMERS

Our shop caters to passionate NFL fans who:

  • Support one of our featured teams (Cardinals, Falcons, Bills, Broncos, or Packers)
  • Value high-quality, officially licensed merchandise
  • Appreciate fast shipping and clear policies
  • Shop online from regions we service (excluding some parts of Asia and remote areas)

3. USER RESPONSIBILITIES

By using our site, you agree to:

  • Provide accurate and complete information when creating an account or making purchases
  • Not use our site for any unlawful purpose or in violation of these Terms
  • Be responsible for all activities under your account
  • Comply with all applicable laws and regulations
  • Review your order carefully before submission

4. PRODUCTS & SERVICES

4.1 Product Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

4.2 Product Descriptions

We strive for accuracy in product descriptions, colors, and images, but cannot guarantee complete accuracy. If you receive a product that differs substantially from its description, please contact us immediately.

4.3 Pricing

All prices are in US Dollars. We reserve the right to adjust prices at any time, but changes won’t affect completed orders.

5. ORDERING & PAYMENT

5.1 Order Process

When you place an order:

  1. You’ll receive an order confirmation email
  2. We process orders within 1-2 business days (excluding weekends/holidays)
  3. You’ll receive shipping confirmation with tracking when your order ships

5.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We don’t store your full payment details on our servers.

5.3 Order Cancellations

You may cancel your order within 1 hour of placement by emailing us at [email protected]. After processing begins, cancellations may not be possible.

6. SHIPPING POLICY

6.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: For orders over $50, via EMS within 15-25 business days after shipment

6.2 Delivery Areas

We ship worldwide except to:

  • Parts of Asia (specific restrictions apply)
  • Remote areas not serviceable by our carriers

6.3 Delivery Issues

If your package is lost or significantly delayed, contact us within 30 days of shipment. We’ll work with carriers to resolve the issue.

7. RETURNS & EXCHANGES

7.1 Return Policy

Our return policy is as straightforward as a quarterback sneak:

  • 15-day return window from delivery date
  • Items must be unused, unworn, in original packaging with tags
  • Proof of purchase required
  • Original shipping fees non-refundable

7.2 Non-Returnable Items

These items are like a referee’s final call – no returns:

  • Customized/personalized merchandise
  • “Final Sale” items
  • Opened/used products (health/safety reasons)

7.3 Return Process

To return an item:

  1. Email us at [email protected] within 15 days
  2. Package item securely (original packaging preferred)
  3. Ship to: NFL Riddel Shop Returns, 2191 Ferrell Street, DALLAS, US 26036

7.4 Refunds

Refunds are processed within 3-5 business days after we receive your return, with funds appearing in your account within 5-10 business days.

8. INTELLECTUAL PROPERTY

All content on our site (logos, designs, text, images) is our property or used with permission. You may not:

  • Reproduce, distribute, or modify any content without permission
  • Use team logos or trademarks commercially
  • Reverse engineer any site technology

9. LIMITATION OF LIABILITY

NFL Riddel Shop isn’t liable for:

  • Incorrect product descriptions (though we’ll make it right if errors occur)
  • Shipping delays beyond our control
  • Minor color or design variations
  • Indirect damages from product use

Our maximum liability is limited to the purchase price of the product in question.

10. PRIVACY

Your privacy matters to us. Please review our separate Privacy Policy for details on how we handle your information.

11. CHANGES TO TERMS

We may update these Terms periodically. The current version will always be posted here with the effective date.

12. CONTACT US

For any questions about these Terms:

Email: [email protected]
Mail: NFL Riddel Shop, 2191 Ferrell Street, DALLAS, US 26036

Thank you for shopping with NFL Riddel Shop! We appreciate your support and will always strive to provide service worthy of your favorite team’s end zone celebration.